Support
We're here to help you on your spiritual journey.
Frequently Asked Questions
How do I restore my subscription?
Open the Unfold app, go to Settings, and tap "Restore Purchases." Make sure you're signed in with the same Apple ID used for the original purchase.
Can I use Unfold on multiple devices?
Gift ownership and gift access can be recovered on another device with Sign in with Apple. Your devotional content is separate: it belongs to the install on one device and does not follow gift sign-in. Our server copy can restore your devotionals and journal entries after a reinstall on that same device. An Apple device transfer or encrypted backup restore can also carry your content to a new phone.
Is my journal data private?
Your journal stays on your device and is also backed up to our own server so it is not lost. That backup is encrypted in transit but it is not end-to-end encrypted, so we are technically able to read it. We access it only to run, debug and support the service, and we never sell it or share it with advertisers. Two features send your writing to an AI model, and only when you ask: tapping "Go Deeper" on a journal entry, and rating a companion reply.
How do I cancel my subscription?
Subscriptions are managed through the App Store. Open Settings on your iPhone, tap your name, then Subscriptions, and select Unfold to manage or cancel.
What Bible translations are available?
Unfold currently supports the Berean Standard Bible (BSB) and the King James Version (KJV). We're working to add more translations in future updates.
The app crashed / I found a bug
We're sorry for the trouble! Please email us at [email protected] with details about what happened, and we'll get it fixed as soon as possible.